An order management system (OMS) is an integrated software application that enables retailers to track purchase orders from initial capture through order confirmation.
It integrates order records across multiple sales sources to facilitate end-to-end visibility into sales processing throughout the complete cycle.
An OMS allows organizations coordinate the end-to-end order lifecycle seamlessly, from the time a shopper places an order to its successful fulfillment and possible return.
It enhances inventory management order management system by offering accurate data on stock levels and order data, allowing businesses to refine their delivery approaches and boost shopper oms service.
An effective OMS combines with other company systems like website platforms, inventory management systems, financial software, and shipping carriers to order management system support a unified order fulfillment system from initiation to finish.